The Consumer Affairs Commission Jamaica

An Agency of the Ministry of Industry, Investment and Commerce
Government of Jamaica

Who We Are and What We Do
 

The Consumer Affairs Commission is a government agency established to inform, educate and empowerconsumers to protect themselves in the marketplace.

The work of the Commission is three pronged: we engage in market research, provide complaint resolutionservices and run a vibrant consumer education programme.  All the services provided by the Commission are free as the organization is fully funded by Government.    

The CAC operates under the Trade Act of 1955 and the Consumer Protection Act of 2005.
 
 
CAC News
INDEPENDENT CONSUMER PROTECTION TRIBUNAL HOLDS FIRST HEARING 22 May 2015, 00.14 Administrator CAC News
INDEPENDENT CONSUMER PROTECTION TRIBUNAL HOLDS FIRST HEARING
The Consumer Protection Tribunal (CPT) held its first sitting today (Thursday May 21, 2015).  The CPT chaired by former Director of Public Prosecution, Mr. Kent Pantry, is seeking to make a judgement in a case brought by a
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CAC SECURES INCREASED REFUNDS AND COMPENSATION ON BEHALF OF AGGRIEVED CONSUMERS BY 30.4 PERCENT
The Consumer Affairs Commission (CAC) has increased its refunds and compensation collection on behalf of aggrieved consumers by 30.4 percent during the 2014/2015 Financial Year. As a result, over J$39.7 million in refunds and
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Consumer Affairs Commission’s Statement regarding Broadcasting Commission’s Copyright Compliance Directive to Subscriber Television Operators in Jamaica
  FOR IMMEDIATE RELEASE May 1, 2015   The Consumer Affairs Commission (CAC) has taken note of the directive issued by the Broadcasting Commission for licenced cable operators to cease transmission of cable content
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Consumer Alert for Grocery Prices - April 2015 20 April 2015, 15.53 Administrator CAC News
Consumer Alert for Grocery Prices - April 2015
Click here to download Consumer Alert for Grocery Items - April 2015
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Consumers, do due diligence before handing over vehicles 14 April 2015, 17.28 Administrator CAC News
Consumers, do due diligence before handing over vehicles
FOR IMMEDIATE RELEASE April 10, 2015 The Consumer Affairs Commission (CAC) is urging consumers to do their due diligence prior to handing over their vehicles to be sold by individuals or entities. The CAC has been advised
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