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The Consumer Affairs Commission Jamaica

An Agency of the Ministry of Industry, Investment and Commerce
Government of Jamaica

Who We Are and What We Do
 

The Consumer Affairs Commission is a government agency established to inform, educate and empowerconsumers to protect themselves in the marketplace.

The work of the Commission is three pronged: we engage in market research, provide complaint resolutionservices and run a vibrant consumer education programme.  All the services provided by the Commission are free as the organization is fully funded by Government.    

The CAC operates under the Trade Act of 1955 and the Consumer Protection Act of 2005.
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CAC News
CARICOM Energy Week 2011 08 November 2011, 23.17 Administrator CAC News
CARICOM Energy Week 2011
Jamaica is among 13 member states who will observe CARICOM Energy Week 2011 as part of a regional initiative aimed at showcasing the energy sector and to educate the public about renewable energy options.   The CARICOM
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The JPS Customer Satisfaction Survey Report for Sept 2011 21 October 2011, 17.13 Administrator CAC News
The JPS Customer Satisfaction Survey Report for Sept 2011
  The Consumer Affairs Commission is pleased to release the Jamaica Public Service Customer Satisfaction Report for September 2011. This report summarizes the key results of our study into the knowledge and attitude of
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CAC Releases Textbook Survey 2011 Results 23 August 2011, 15.33 Administrator CAC News
CAC Releases Textbook Survey 2011 Results
From left to right: Hon. Andrew Holness, Minister of Education; Dr. The Hon. Christopher Tufton, Minister of Industry, Investment & Commerce; Charmaine Heslop-Thomas, Director Research, Consumer Affairs
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Minister Tufton moves quickly to amend Consumer Protection ACT 18 August 2011, 21.33 Administrator CAC News
Minister Tufton moves quickly to amend Consumer Protection ACT
Dr. Christopher Tufton, the new Minister of Industry, Investment & Commerce at his first meeting with the country’s leading consumer protection agency on Wednesday, July 20 informed the officers of the Consumer
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CAC Reports Whopping Compensation Figures for 2010/2011 Financial Year 13 June 2011, 16.58 Caula Greenwoord-Wright CAC News
CAC Reports Whopping Compensation Figures for 2010/2011 Financial Year
  June 1, 2011 FOR IMMEDIATE RELEASE     CAC Reports Whopping Compensation Figures for 2010/2011 Financial Year     During the course of the 2010/2011 Financial Year, the Consumer Affairs
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