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DOES JAMAICA HAVE A FRAMEWORK FOR CONSUMER PROTECTION? The answer is YES. Using the United Nations Guidelines for Consumer Protection, to which Jamaica is a signatory, we see that there are many laws and institutions and mechanisms which between them, afford some measure of Consumer Protection. Some are seen to be deficient, and it is one of the responsibilities of the modern, conscious consumer to use the channels open to him to make his views and opinions on the deficiencies known, so that change can be effected. The Consumer Affairs Commission, which is one such channel, urges the consumer to use rational and peaceful means, to make his voice heard. What are the laws and Institutions which fall under the heading of Consumer Protection? A shortlist of those which fit squarely are: A. PHYSICAL SAFETY B. PROMOTION AND PROTECTION OF CONSUMER'S ECONOMIC INTERESTS C. STANDARDS FOR SAFETY AND QUALITY OF CONSUMER GOODS AND SERVICES D. DISTRIBUTION FACILITIES FOR ESSENTIAL GOODS AND SERVICES E. MEASURES ENABLING CONSUMERS TO OBTAIN REDRESS F. EDUCATION AND INFORMATION PROGRAMMES G. MEASURES RELATING TO SPECIFIC AREAS
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